Support
A question, a problem, an idea? Write to help@maliah.ca. We answer in French or English, usually the same day.
Frequently asked
How do I invite a family member?
Family → Members & access → + Invite. Pick their relationship, access level and language, then send them the link or code. Invitations last 7 days; everyone creates their own account.
I belong to two families. How do I switch?
Family → My families (Switch family once you have several; on a tablet or computer, also at the bottom of the left menu): tap the family to show. To join another one, Join a family with the code you received; to create another (a child in your care), Create another family.
How do I change my photo or my child’s?
Yours: My account (tap your avatar, on Today or at the top of the Family tab), then tap your profile. A child’s, for parents: Children → tap the already-selected child’s face again, or Family → Children & pregnancy; the profile opens with the photo first.
Export or delete our data
Export: Family → Reports & sharing → Export the family’s data (a readable file). Delete the family: Family → Settings → Privacy and data → Delete the family and all its data. For your account only: My account → Leave the family or Delete my account. See the privacy policy.
Manage or cancel my subscription
Family → tap the Maliah Plus row, or Settings → your name → Subscriptions on iPhone, Google Play → Subscriptions on Android. Cancellation takes effect at the end of the paid period; your data stays available with Maliah Essentials.